Privacy Policy: how Epsimo AI handles data
Last updated: October 13, 2026
This policy explains how Epsimo AI ("Epsimo AI", "we", "us") handles personal data collected through epsimoai.com (the "Site"). It does not cover data processed inside the Epsimo AI platform on behalf of customers, which is governed by the customer agreement.
Data we collect
- Demo requests: first and last name, work email, company, company size and your message.
- Newsletter sign-ups: your email address.
- AI assistant: the messages you type into the chat window, so we can generate a reply.
- Technical data: IP address, approximate country, browser type and the page you submitted a form from, used for security, abuse prevention and to route your request.
How we use it
- To respond to your demo request or question and follow up about Epsimo AI.
- To send the newsletter you subscribed to.
- To operate, secure and improve the Site, including preventing spam and abuse.
Our legal bases are your consent (newsletter, contact consent on the demo form) and our legitimate interest in responding to business inquiries and keeping the Site secure.
Service providers
We share data only with providers that help us run the Site:
- Cloudflare hosts the Site and stores form submissions.
- Resend delivers internal email notifications about new submissions.
- Epsimo Agent (EpsimoAI) powers the documentation assistant and stores chat threads so follow-up questions keep context. Google (Gemini API) is used only as a fallback if the assistant is unavailable. Please don't share sensitive personal information in the chat.
We do not sell personal data.
Cookies
The public Site does not use advertising or analytics cookies. Fonts are served from our own domain. Strictly necessary cookies may be set when signing in to the content management area.
Retention
We keep demo requests for as long as needed to handle your inquiry and our business relationship, and newsletter subscriptions until you unsubscribe. Chat threads are retained so the assistant can keep context across questions, and are deleted on request.
Your rights
Depending on where you live (for example under the GDPR or CCPA), you may have the right to access, correct, delete or export your data, to object to or restrict processing, and to withdraw consent at any time. To exercise these rights, email contact@epsimoai.com. You may also lodge a complaint with your local data protection authority.
International transfers
Our providers may process data outside your country. Where required, transfers rely on appropriate safeguards such as Standard Contractual Clauses.
Changes
We may update this policy. The "last updated" date above shows when it last changed.
Contact
Questions about this policy: contact@epsimoai.com.